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When will my order ship?

DUE TO COVID-19 AND HIGH VOLUME, WE ARE EXPERIENCING SHIPPING DELAYS. WE EXPECT YOUR ORDER TO SHIP OUT 2-3 BUSINESS DAYS AFTER YOUR ORDER HAS BEEN PLACED. THE TIME IT TAKES FOR YOUR ORDER TO ARRIVE AT ITS DESTINATION WILL DEPEND ON THE SHIPPING SERVICE YOU SELECT AND THE SHIPPING ADDRESS PROVIDED. 

Once your order has processed you will be sent a shipping confirmation email with a tracking number.


Are taxes and duties included in my international order total?

This will vary by country but duties and taxes will be calculated upon checkout if applicable to the order.

How can I track my order?

Once your order is shipped, you will receive a shipping confirmation email with a link that will lead you directly to the package tracker. If you can’t find your shipping confirmation, please double check your spam and promotions folders.

For international orders, you can also use the link below to enter your tracking number and get updates on the status of your delivery.

Track my international package

How do I check on my order status?

Log in to your online account to be taken directly to your order history page where you can check the status of any order you have placed. If you are already logged in, click the name greeting in the top right corner of the page to be directed to your order history page.

Don’t have an account? Refer to your order confirmation email receipt which contains a link that will take you to your order status page.

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